Workflow experience survey

Anonymous quality-improvement questionnaire. Do not enter names, patient identifiers, or clinical details.

Role Survey period

How often are you uncertain about the correct workflow?

1 2 3 4 5

1 = low / never · 5 = high / very often (interpret according to question)

How confident are you finding correct workflow guidance?

1 2 3 4 5

1 = low / never · 5 = high / very often (interpret according to question)

How clear are the current workflow instructions?

1 2 3 4 5

1 = low / never · 5 = high / very often (interpret according to question)

How frustrating is navigating workflows?

1 2 3 4 5

1 = low / never · 5 = high / very often (interpret according to question)

How often do workflow mistakes or corrections occur?

1 2 3 4 5

1 = low / never · 5 = high / very often (interpret according to question)

Minutes per typical workday spent clarifying workflows

Confidence choosing appointment type, routing pool and next step

1 2 3 4 5

1 = low / never · 5 = high / very often (interpret according to question)

How often does uncertainty delay patient care or follow-up?

1 2 3 4 5

1 = low / never · 5 = high / very often (interpret according to question)

Workflow areas needing improvement Outpatient visits Results management Teledermatology Inbox RN coverage PA coverage Communications/letters

Optional suggestions (no identifiers)